Privacy Policy

Introduction

Forever Forward Foundation (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our programs.

As a 501(c)(3) nonprofit organization, we handle your information with care and transparency. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Register for our programs (Father Forward, Tech-Ready Youth, etc.)
• Request IT services or a free assessment
• Make a donation
• Sign up for our newsletter
• Contact us through forms or email
• Register for events like Movies on the Menu
• Apply to volunteer or partner with us

This information may include your name, email address, phone number, mailing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• Device and browser information
• IP address and location data
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Process program applications and enrollments
• Provide and manage IT services
• Process donations and send tax receipts
• Send newsletters and program updates
• Respond to your inquiries and provide support
• Improve our website and services
• Comply with legal obligations
• Send relevant communications about events, programs, and opportunities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted partners who help us operate our programs and services (payment processors, email services, etc.). These partners are contractually bound to protect your information.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• With Your Consent: We may share information with your explicit consent.
• Aggregate Data: We may share anonymized, aggregate data for reporting and research purposes.

Travis AI

Our AI assistant, Travis, helps program participants navigate their journey. When you interact with Travis:

• Conversations are used to provide personalized support and guidance
• Information may be shared with case workers to ensure you receive the best support
• We use industry-standard security measures to protect your conversations
• Travis may escalate to human staff if it detects urgent needs or safety concerns

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at 4ever4wardfoundation@gmail.com.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. Note that disabling cookies may affect some functionality.

Children's Privacy

Some of our programs serve minors. When collecting information from participants under 18, we require parental or guardian consent. We take additional precautions to protect children's information and comply with applicable laws including COPPA.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. As noted above, we do not sell personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: